Recognizing the ICT role in developing the public sector for the advancement and improvement of services delivered to citizens, MCIT seeks to create public value, in terms of value for individuals through easy access to government transactions and information, and value for government in terms of doing more for less. Egypt has been adopting a robust strategy and strong course of action in transforming the existing government services and community ecosystem to an entirely digital and data driven ecosystem, to provide public services in a faster and simpler way. MCIT cooperates with all sectors of the state to achieve digital transformation through two pillars: services provided to citizens and improvement of government performance.
All public services are to be provided to citizens digitally nationwide. Egyptian citizens, anywhere in the country, will be able to receive these services in a digital format. Several methods of online payment of service fees were made available.
Several e-services have been developed and launched for a number of entities, including law enforcement, notarization, personal status, family courts, supply, electricity, agriculture, traffic, real estate registration, Mortgage Finance Fund (MFF), and the General Authority for Investment and Free Zones (GAFI).
Digital Egypt e-Platform
MCIT has launched several projects, implemented within the framework of building Digital Egypt to make digital government services available to citizens through five outlets; namely, Digital Egypt e-platform, mobile applications, call centers (15999), post offices and citizen service centers.
" Digital Egypt e-platform has been launched to provide better, wider and more effective access to a wide range of public services. A number of government services of the first phase have been launched on Digital Egypt platform among the service packages of traffic, supply, notary, real estate, court, commercial register and real estate tax in cooperation with the service-providing entities. The second phase is to include the launch of other services among the packages of court, social housing and civil status services. Different payment methods have been made available to electronically pay for the services, including e-payment companies, mobile wallets and credit cards.