Recognizing the ICT role in developing the public sector for the advancement and improvement of services delivered to citizens, MCIT seeks to create public value, in terms of value for individuals through easy access to government transactions and information, and value for government in terms of doing more for less. Egypt has been adopting a robust strategy and strong course of action in transforming the existing government services and community ecosystem to an entirely digital and data driven ecosystem, to provide public services in a faster and simpler way. MCIT cooperates with all sectors of the state to achieve digital transformation through two pillars: services provided to citizens and improvement of government performance.

All public services are to be provided to citizens digitally nationwide. Egyptian citizens, anywhere in the country, will be able to receive these services in a digital format. Several methods of online payment of service fees were made available.

Several e-services have been developed and launched for a number of entities, including law enforcement, notarization, personal status, family courts, supply, electricity, agriculture, traffic, real estate registration, Mortgage Finance Fund (MFF), and the General Authority for Investment and Free Zones (GAFI).

Digital Egypt e-Platform

MCIT has launched several projects, implemented within the framework of building Digital Egypt to make digital government services available to citizens through five outlets; namely, Digital Egypt e-platform, mobile applications, call centers (15999), post offices and citizen service centers.

" Digital Egypt e-platform has been launched to provide better, wider and more effective access to a wide range of public services. A number of government services of the first phase have been launched on Digital Egypt platform among the service packages of traffic, supply, notary, real estate, court, commercial register and real estate tax in cooperation with the service-providing entities. The second phase is to include the launch of other services among the packages of court, social housing and civil status services. Different payment methods have been made available to electronically pay for the services, including e-payment companies, mobile wallets and credit cards.

Building the Egyptian Citizen to be ready for the future and the digital transformation era is the first step in promoting Digital Egypt. A digital society can't be built without having the right level, the right expertise and the right number of human resources that will carry this mission. MCIT took into consideration providing training and building capacities of all society segments, including school and university students, graduates, professionals, women, and Persons with Disabilities (PwDs), in addition to Arab and African young people. MCIT seeks to expand Egypt's skill pool and experiences within the various specializations of the ICT industry.

An integrated strategy has been developed to build a base of digital competences. The training plan is implemented in cooperation with major technology companies and global universities to build digital competences in all fields at various levels and integrate traditional and remote digital learning models.

This strategy is being achieved by following a hierarchical approach that starts with:

• Digital literacy,
• Intermediate technology training programs,
• Advanced technological training programs that aim at preparing a generation of skilled technicians who are able to compete in the labor market, and
• The top of the training pyramid is to award a specialized practical master's degree to thousand learners every year through the Digital Egypt Builders Initiative (DEBI), which is implemented in cooperation with major technology companies and international universities.

To learn more about MCIT digital capacity building initiatives, kindly click here.

MCIT seeks to build and foster an ecosystem that encourages entrepreneurship and spurs creativity. It also endeavors to promote research and development, innovation and entrepreneurship in the field of ICT to drive sector growth, support sustainable national development and position Egypt as a regional innovation hub. MCIT adopts effective policies on ICT-based innovation through concerted efforts among stakeholders, including the government sector; academic and research institutions; financial institutions; the private sector; entrepreneurs; and the support networks that incubate creative ideas and convert them into value-added products to meet the sustainable development challenges.

Developing the digital infrastructure is one of the bases upon which the three main pillars of Digital Egypt are built.

Given the huge changes Egypt is witnessing in the provision of telecommunications services and the transition into a digital society, the government of Egypt has given priority to developing the ICT sector, coping up with technological leaps and creating a new state-of-the-art ecosystem through issuing a number of laws that regulate this sector. MCIT is cooperating with the state's other sectors to reform the legislative environment, through proposing a number of laws. The cybercrime law, the intellectual property, consumer protection and e-signature laws have been enacted.

In addition, Egypt has issued the Personal Data Protection Law, which is in line with international laws and the European Union's General Data Protection Regulation (GDPR), and the executive regulation implementing “the Anti-Cyber and Information Technology Crimes” Law.