The track provides an understanding of the main qualities of service catalogue, how to develop one, and the other Information Technology Infrastructure Library (ITIL) processes that needs to be in place in order to exploit the real business values of the service catalogues in organizations.
Who Can Apply
- IT service managers
- IT service practitioners
- Service catalogue managers
- IT service quality managers
- IT process improvement managers and practitioners
To explore ITIL® Agile Implementation courses, kindly click here.
