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    Reports and Documents section provides the audience with selected documents from credible sources that outlines Egypt’s ICT progress in statistics and in-depth analysis.

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    QoS Benchmark Report - June 2020


    Publisher: NTRA

    The report is prepared by the National Telecom Regulatory Authority (NTRA). It sheds light on the quality of voice and Internet services provided by the telecommunication operators in Egypt in June 2020.

      Download
    Date Published: Aug 2020


    QoS Benchmark Report - May 2020


    Publisher: NTRA

    The report is prepared by the National Telecom Regulatory Authority (NTRA). It sheds light on the quality of voice and internet services provided by the telecommunication operators in Egypt in May 2020.

      Download
    Date Published: Jul 2020


    Indicators Report on Usage of E-wallets on Mobile Phones


    Publisher: NTRA

    The report is prepared by the National Telecom Regulatory Authority (NTRA). It presents the usage indicators of mobile wallets in Egypt, amounting to 13.5 million mobile wallets nationwide.

      Download
    Date Published: Jul 2020


    MCIT Major Achievements during President Sisi Era


    Publisher: MCIT

    The Ministry of Communications and Information Technology (MCIT) has made a great deal of achievements during the last period, since President Abdel Fattah el Sisi took office. The report throws light on a number of these major achievements.

      Download
    Date Published: Jun 2020


    Roadmap for Digital Cooperation


    Publisher: United Nations

    The report is prepared by the United Nations (UN) Secretary General. It lays out a roadmap in which all stakeholders play a role in advancing a safer, more equitable digital world, one which will lead to a brighter and more prosperous future for all.

      Download
    Date Published: Jun 2020


    EMEA’s Business Services Landscape


    Publisher: Association of Business Service Leaders

    The report is prepared by the Association of Business Service Leaders (ABSL). It covers the whole spectrum of business services, in a number of locations in Europe, the Middle East and Africa (EMEA).

      Download
    Date Published: Jun 2020


    Report on MCIT Initiatives for Building Egyptian Citizen and Achieving Digital Transformation


    Publisher: MCIT

    In its keenness to support the State’s strategy and plans for achieving the digital transformation and building the Egyptian citizen, the Ministry of Communications and Information Technology (MCIT) implements a number of initiatives to develop digital skills in various technology fields, support innovation and promote entrepreneurship.

      Download
    Date Published: Jun 2020


    QoS Benchmark Report - April 2020


    Publisher: NTRA

    The report is prepared by the National Telecom Regulatory Authority (NTRA). It sheds light on the quality of voice and internet services provided by the telecommunication operators in Egypt in April 2020.

      Download
    Date Published: Jun 2020


    Telecom Service Users Complaints Tracking and Follow-up System Report – Q1 2020


    Publisher: NTRA

    The report was prepared by the National Telecom Regulatory Authority (NTRA). It comprises the indicators of following up on the users’ complaints received on NTRA call center, including the number of complaints received, the percentage of complaints handled after escalation to NTRA during the measurement period, and the service providers’ average complaint response time, during the first quarter of 2020.

      Download
    Date Published: May 2020


    QoS Benchmark Report - March 2020


    Publisher: NTRA

    The report is prepared by the National Telecom Regulatory Authority (NTRA). It sheds light on the quality of voice and internet services provided by the telecommunication operators in Egypt, in March 2020.

      Download
    Date Published: May 2020


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