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    ICT Minister Meets International Companies Representatives and Google VP to Discuss Enhancing Cooperation

    Dubai, 12 February 2019

    The Minister of Communications and Information Technology Amr Talaat, during his participation in the World Government Summit held in Dubai, on February 10-12, held a range of meetings with representatives of major international ICT companies, to enhance cooperation, establish new partnerships, and increase ICT investments in Egypt.

    Talaat met with Google Vice President for Global Public Policy and Government Relations, Karan Bhatia. They discussed the possibility for enhancing cooperation to help implement the strategy of the transition into a digital economy in Egypt.

    During the meeting, Talaat stated that Egypt has taken serious steps to achieve the transition to a digital society and build a digital economy, within implementing Egyptís vision 2030. He displayed the role of the Ministry of Communications and Information Technology (MCIT) in cooperating with the Central Bank of Egypt (MCIT) and the different sectors, to achieve Egyptís plans to promote the concept of financial inclusion. Cooperation, also, targets the integration of digital solutions and ensuring their availability to all segments of society through the e-payment system, thus helping the transition into a non-monetary society and the integration of the informal economy into Egyptís economic system.

    He referred to MCIT launch of  the National e-Commerce Strategy in collaboration with the United Nations Conference on Trade and Development (UNCTAD) to promote e-commerce through implementing a range of programs and plans to create an enabling environment for e-commerce.

    Talaat also met the Managing Director of Genesys Middle East Mohamed Afifi. They discussed the cooperation to establish a service center of Genesys in Egypt to serve its customers in the ICT field in the different worldwide markets.

    Talaat ascertained that Egypt seeks to increase the revenue of the outsourcing industry, considering the competitive advantages it has from young calibers to an enabling environment for investment, which contributed to increasing IT exports. He pointed out that the call centers industry is to play a vital role in the process of the transition to a digital society, where call centers are considered one of the five channels through which e-services are made available to citizens.

    Genesys Int. offers its expertise in the fields of providing customer services and establishing call centers to medium and major companies; it provides its cloud-based software within its customer service centers. Its headquarters is located in California, U.S.A, with offices in Canada, Latin America, Europe, the Middle East, Africa, Asia, and Australia.
     
    Furthermore, Talaat met Microland MEA Senior Vice President Arindam Sengupta, and the Sales Director in the UAE and the GCC, Vikram Kamath.They discussed the most remarkable policies that Egypt has adopted to encourage investment within the framework of the economic reform measures and the new investment law. Discussions included the major projects that MCIT has implemented to achieve the strategy of the transition to a digital society, promote the ICT industry, and create an enabling environment for investment through deploying technology parks. They also discussed the possibility of establishing a service center for Microland in Egypt to serve its customers in the ICT field, in the different markets it serves.

    Microland is an IT infrastructure management services company. It is headquartered, located in Bangalore, India, with seven more offices in India. Microland has a number of customer service centers in North India, North America, UK, Europe, Dubai, and Saudi Arabia.
     
    Talaat met the Director of Strategic Engagements at Wipro Ltd. Prashant Singh, and the Vice President for Sales Strategies Neeraj Srivastava. They discussed the ICT major investment opportunities in Egypt, and the opportunities of cooperation to establish a service center of Wipro in Egypt to serve its customers in the ICT field, in the different markets it serves.

    Wipro is a leading company in IT services, consultations, business applications, infrastructure management, computing, data center services, and software.

    The meeting was attended by the Information Technology Industry Development Agency (ITIDA) Acting CEO Maha Rashad, and MCIT Director of International Relations Division Mohamed El Gawsaky.






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