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    MCIT, ACA Cooperation Protocol Signed

    Cairo, 7 April 2013

    Minister of Communications and Information Technology, Mr. Atef Helmy and Administrative Control Authority (ACA)’s Director, Gen. Mohamed Omar Wahby signed today a cooperation protocol to implement the second phase of ACA‘s working system automation project.

    The protocol is a reflection of the State’s keenness to improve the performance of ministries and government bodies and develop their working systems, thus improving the quality of public services.

    The protocol is a continuation of the first agreement and comes as a culmination of all previous accomplishments.

    Signing the protocol, the event was attended by ACA’s vice-president, Gen. Badawy Hamouda, MCIT’s IT infrastructure sector director, Dr. Hesham El Deeb, as well as a number of specialists of both entities.

    The main goals behind the protocol are automating ACA’s working system, improving performance and raising efficiency of members and employees of the Authority by providing advanced IT tools.

    Through project goals, the Authority attempts to provide modern responsive public services that tackle citizens’ grievances and eliminate causes, hence upgrading these services and deepen citizens’ trust in ACA’s ability to serve and protect their rights.

    The new 3-year protocol which covers the second phase of the automation project focuses on automating various departments of the Authority, including finance, human resources, administrative affairs, planning, follow-up, documentation and information, as well as public service office, medical affairs and vehicle management

    This is in addition to enhancing and securing ACA’s information network, providing applications for networks department and creating an e-portal to ensure direct communication with citizens.

    In 2004, the first phase started following a cooperation protocol signed between the two parties to improve the efficiency of the Authority’s information network, through linking the 11-storey main building, a total of 264 points with two affiliate buildings of 72 points, as well as linking 25 regional offices nationwide.

    During that phase, the Authority was provided with necessary equipments to operate applications related to the comprehensive queries after being developed, coupled with transforming applications used by the Authority’s members to databases and new technologies.

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