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    Ministry of Planning, MCIT, ACA Sign Cooperation Protocol to Manage e-Government Services

    Cairo, 26 September 2018

    The Minister of Planning, Follow-up and Administrative Reform Hala El Said and the Minister of Communications and Information Technology Amr Talaat have witnessed the signing ceremony of a tripartite protocol between the Ministry of Planning and Administrative Reform, the Ministry of Communications and Information Technology (MCIT) and the Administrative Control Authority (ACA), within the framework of the State’s plan for digital transformation and improvement of services provided to citizens.

    For her part, El Said ascertained that the signing of the protocol is within the framework of implementing the objectives of the sustainable development strategy “Egypt Vision 2030”, especially achieving transparency and efficiency. The protocol aims to manage e-government services, via digitizing data and automating government services, thus contributing to facilitating citizens’ access to services.

    In addition, she pointed out that the Ministry of Planning is keen to support and sign that protocol, within the framework of its role to modernize the systems of government administration, develop systems and methods of administrative work, and improve the performance of government services delivery through the use of modern technology and applications to raise the performance efficiency of the State’s administrative organ.

    Talaat ascertained that this tripartite protocol aims to achieve integration between the State’s various sectors and agencies in order to maximize the use of all available resources and adapt them to develop and digitize government services. It also aims to enable citizens to obtain these e-services, thus coping with world developments, and saving time and effort. The protocol is part of the State's efforts to promote the use of technology for sustainable and comprehensive development to achieve Egypt's Vision 2030 in building a competitive economy based on knowledge and innovation.

    The ICT Minister added that the ICT sector is implementing several projects in cooperation with all sectors to develop the technological system, thus speeding up the process of transition to digital society. He underlined the importance of digital transformation in combating corruption, raising the efficiency of work, increasing productivity, and strengthening citizens’ trust in the State’s administrative organ.

    The protocol aims to manage and govern the government's digital services provided to citizens through various channels to control and fight corruption which impedes the achievement of equitable use of all advanced services provided by the State to citizens. It also aims to raise the efficiency of government performance within the policies set by the supreme council of digital society, established by the Presidential Decree No. 501 of 2017.

    In this regard, all parties to the Protocol agreed to follow a joint plan and build on the accomplishments of the first and second phases of the project of national databases integration and the linkage platform for updating data. It will build also on the achievements of Government to Government (G2G) data unit, while developing the mechanisms necessary to register, secure, govern and share such data in a manner that positively affects the efficiency and speed of service delivery to citizens.

    The Ministry of Planning, under the Protocol, will constitute a higher committee and other executive committees to follow up on the implementation of the projects, tasks and activities that are included in the agenda of the executive committee and determine the time plans for implementation and the necessary legislation and laws. The protocol also entails using the digital identity and e-signature platform that MCIT launches through linking the G2G platform with the government service delivery platform— that MCIT is working on developing — as well as the information infrastructure and the integrated databases at the Administrative Control Authority (ACA) to establish a special service system according to the agreed upon priorities.

    MCIT also participates in improving the quality of data for government agencies, in cooperation with the executive committee, and the parties to protocol to develop a system for citizen service management, that includes full control of service delivery outlets, through integrating with G2G and information infrastructure platforms.

    The protocol was signed by the Deputy Minister of Planning Ghada Labib and the Vice ICT Minister for Digital Transformation, Automation and Administrative Development Khaled El Attar. The signing ceremony was attended by the Egyptian National Post Organization (ENPO) Chairman Essam El-Saghir, a number of MCIT officials, the Director of the Technical Office at the Minister of Planning Ghada Khalil and the Deputy Minister of Planning for Database Affairs and Government Services Ashraf Abdel Hafiz.






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