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    Dr. Kamel Inspects Phase I of the Cairo Contact Centers Park in Maadi

    Cairo, 29 November 2009

    Minister of Communications and Information Technology Dr. Tarek Kamel inspected today phase one of the Cairo Contact Centers Park in Maadi.

    Three buildings have been finalized in the first phase. The infrastructure and facilities of phase one have been installed at a total cost of LE 250 million. Egyptian National Post Organization (ENPO) has invested in several buildings.

    Once they begin operating, the three buildings will facilitate about 6000 job opportunities through 2000 seats at call centers for offering business process outsourcing (BPO) services.

    Upon completion of this phase by the end of 2012, about 35,000 job opportunities will be made available.

    Priority will be given to Egyptian and international companies specialized in BPO that had signed cooperation agreements and memoranda of understanding (MoU)s with Information Technology Industry Development Agency (ITIDA) to operate in the park. These firms include but not limited to: Sykes, Stream Global Services cooperating with Raya Contact Center and Xceed Contact Center.

    Minister Kamel stated that the foundation of a new technology zone aims to complement the tremendous success achieved by the Smart Village project.

    The Smart Village, he added, hosts entities, mega companies and Egyptian institutions operating in IT. The new park, according to Dr. Kamel, is considered the first hub in the Middle East equipped to catch up with the development pace witnessed in Egypt in this field.

    The project, he noted, will benefit from Egyptís competitive advantages like the availability of multi-lingual calibers, Egyptís strategic geographic location and political stability.

    The project will help Egypt raise its exports. The Egyptian IT exports now amounts to $ 850 million, expecting to reach $1.1 bn by the end of 2010. The total investments in the projectís buildings and facilities will exceed LE 6 bn, Dr. Kamel said.

    The park is expected to facilitate around 35,000 direct job opportunities for specialists and 60,000 indirect ones to contribute about 100,000 jobs once finalized.

    The income of a specialist working in the park will range from $20,000 Ė $40,000 per year depending on specialty. Specialties include financial, marketing and technological services provision.

    In March 2008, Prime Minister Dr. Ahmed Nazif had decreed the establishment of the Cairo Contact Centers Park in Maadi to host Egyptian and international BPO companies.

    The project is carried out cooperatively between Ministry of Communications and Information Technology (MCIT) and Ministry of Investment based on recent amendments in the Investment Law for May 2007.

    A board has been formed for the Cairo Contact Centers Park including representatives of the General Authority for Investment and Free Zones Ė GAFI, the Cairo Municipality and others form MCIT and ITIDA.


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