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    Egypt Possesses Unique Factors in International Call Center Industry - AFP Said

    Date published: 13 August 2007
    The French Press Agency (Agence France-Presse -AFP) has recently published a news report on Egypts international call center industry referring to the countrys unique factors that enables it to grab a share of the international call center industry.

    The report - titled "Egypt wants a bite of Indian call centre market" noted: Egypt has set its sights on grabbing a share of the multi-billion dollar Indian-dominated call centre market and is looking to an unexpected corner for a helping hand -- India.

    As it makes its pitch to the world, touting a multilingual workforce over India's English-speakers, a time zone shared with Europe and proximity to the US, Egypt is marketing its edge over India to India itself, the report stated.
    The AFP report further said: "The government has sent a high-level delegation to India to convince the IT behemoth to sub-outsource its outsourcing to Egypt."

    The Egyptian government hopes to entice major IT players to set up their call centers, accounting and payroll management -- known as business process outsourcing (BPO) -- in Egypt, pumping resources into an industry it hopes will elevate the national economy, AFP said.

    The Ministry of Communications and Information Technology (MCIT) is trying to attract Foreign Direct Investment (FDI) with a special focus on call centers, by offering five to ten year tax exemptions, branding Egypt as a safe oasis in a troubled region, the report added.

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