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The main drive of the e-Government initiative is to modernise the citizen's experience of public services and to improve the functionality of the Egyptian government...

MCIT is taking a major role in facilitating e-Government as part of the Egyptian Information Society Initiative (EISI). One of the core objectives of the initiative is to modernize the way citizens interact with their government by introducing CITs to the internal operations of government departments and to their interface with the public.

Aside from the benefits of e-government for citizens and investors, the e-Government initiative is encouraging local markets and boosting demand for ICT through the large volume of goods and services purchased in order to implement all its projects.

- e-Government Applications
- Automation of Authentication Offices Project
- Automation of Chambers of Commerce Project
- Enterprise Resource Planning (ERP) Systems
- Ministry of Finance
- Luxor City Council Information Infrastructure
- Dar Al-Iftaa online fatwas
- Egyptian Customs Authority
- Central Agency for Public Mobilization and Statistics
- Egyptian Geography Network (EGN) Project
- Corporeal Agricultural Land Registry’s Automation Program
- Egypt Air
- MFTI Economic Databases and Decision Support Services


e-Government Applications

Supporting automation and re-engineering processes for e-government, the Ministry of State for Administrative Development (MSAD) is now the lead implementation agency for the e-Government applications and is also responsible for the e-Government Portal. Externally, government services are being made available through the Internet and this development has been under the auspices of MSAD since mid 2005, and virtually all of the government’s services are now available online through the MSAD website.

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Automation of Authentication Offices Project

Automation of Authentication Offices project, a joint collaboration between MCIT and Ministry of Justice, began with a pilot project in 2004 that automated four offices out of the 500 authentication offices affiliated with the Ministry of Justice. The pilot successfully demonstrated that the reengineered work flow and automation of the authentication cycle improved processing time by 80%.

Currently, the data center and 15 notarization offices are being automated and another 35 are in progress. Current work also includes establishing a decision support system and data mining center affiliated to the Ministry of Justice and establishing a web portal to provide e-services to the public.

The project of Automation of Authentication Offices has been integrated with the prohibited from Transaction System Network Project and the Corporeal Agricultural Land Registry System to enable speedy verification that parties to a real estate transaction are not listed in the Prohibited from Transaction from Transaction database.

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Automation of Chambers of Commerce Project

Automation of Chambers of Commerce Project is automating the workflow of the Chambers of Commerce and introducing decision support systems to the Federal Union for Chambers of Commerce in addition to laying down the necessary infrastructure (PCs – LAN – Internet connectivity). The project also provides training for employees in all the Chambers of Commerce on how to use the new systems.

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Enterprise Resource Planning (ERP) Systems

Another group of activities in support of the EISI initiative on automation and re-engineering processes for e-Government that MCIT is executing is to procure and install Enterprise Resource Planning (ERP) systems in all ministries. The package that is currently being deployed includes payroll, accounting, budget, personnel, inventory and procurement systems, to be followed by document management and electronic archiving.

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Ministry of Finance

The Ministry of Finance is aiming to automate 1,600 financial units nationwide by 2010, and connect major financial units with their affiliates. This project, which began in 2005, will increase efficiency and effectiveness through the provision of tools for calculating cash flows, and analyzing the speed of extracting the state’s final balance.

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Luxor City Council Information Infrastructure

Among the many endeavors improving government performance and spreading ICTs throughout the nation, MCIT is assisting with the introduction of the latest technologies and improvement of the information infrastructure in Luxor City Council. The main beneficiaries are the Higher Council of Luxor City, adopting an up-to-date information infrastructure, where the employees receive training on how to use the new automated financial and administrative systems that are being installed. Tourists will also be able to enjoy a multi-media experience of Thebes (Luxor) through the ages, and local people will get more efficient services from Luxor City Council.

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Dar Al-Iftaa online fatwas

Another area in which MCIT is facilitating increased accessibility and preservation of Egypt’s cultural heritage is through a three-year project for the Dar Al-Iftaa (House of Religious Edicts). In this project, almost 120,000 fatwas (religious edicts) are being scanned, translated, edited, and put into an online database so that this information is easily available locally and to international scholars. The project began in 2005 and MCIT is providing IT infrastructure and training on the use of the new technologies. Connecting the Al-Azhar’s Information Center to information units in other governorates also began in 2005.

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Egyptian Customs Authority

The Egyptian Customs Authority is enhancing its information network and service procedures with the help of MCIT for procurement of hardware, equipment, and software programs, installation and testing of software, and updating databases as well as executing training programs in all customs-enabled ports nationwide. The project provides an information portal -Egyptian Customs Information System- which will be particularly beneficial to exporters and importers located outside of Egypt. Increased awareness will save time and resources for both importers and exporters, as they will have clear information regarding their rights and responsibilities.

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Central Agency for Public Mobilization and Statistics

Other government upgrade projects, that include the development of databases, include a project with the Central Agency for Public Mobilization and Statistics (CAPMAS) to provide a database of industrial establishments and products, for the Administrative Supervisory Authority to update its network and information system.

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Egyptian Geography Network (EGN) Project

MCIT is now also supporting a 12 million LE project called the Egyptian Geography Network (EGN) within eight governmental authorities. EGN will provide a data sharing mechanism between data providing organizations, to facilitate the merging of existing islands of data. It will also be an electronic gateway for the concerned authorities’ metadata catalog and will unify the standards for creating and publishing digital maps on a national level and have interoperability with international standards. Spatial data (digital geographical data for maps) can then be made available to citizens, technical users, investors, decision-makers through simplified GIS interfaces.

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The Corporeal Agricultural Land Registry’s Automation Project

The Corporeal Agricultural Land Registry’s automation project will enable more efficient settling of ownership disputes and will protect both state and citizens’ rights. Also the Land Registry Office and the Egyptian Survey Authority (ESA) are creating simplified automated procedures and services for electronic transfer of ownership of agricultural lands. This project began in 2005 with the collating of maps and real estate details into a central database, with the fully automated project being expected to be completed by the middle of 2008.

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Egypt Air

Egypt Air, as the national carrier, is receiving support from MCIT in its portal development and information systems networking projects. Procurement of the Ministry of Civil Aviation’s improved information system is increasing efficiency of aviation protocols and raising security levels for aircraft. The system has been developed around more effective administrative and financial management, and support to decision making.

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MFTI Economic Databases and Decision Support Services

Economic databases and decision support services are transforming the operations of many key ministries and government enterprises. For example, the Ministry of Foreign Trade and Industry (MFTI) is cooperating with MCIT and the Egyptian Public Authority for Standardization and Quality Control. This will establish a database of standards specifications, with a backlog of data entries from Egyptian standards, drawing precedents, and quality control. Part of the project is to develop portals so that MFTI can offer its services online and manage specifications more efficiently. MFTI also has an interest in the residue system of the National Export Supervisory Authority where an information network is being established to allow data flow between main data collection centers which will also compliment the Foreign Trade Data Warehouse project. In a similar way, the Ministry of Supply and Domestic Trade is developing a supply card automation system, using advanced Smart Card technologies. The scheme will establish a beneficiary database of approximately 50 million individuals, and a retailer database of approximately 40,000. Most of the projects mentioned above provide staff training on the correct use of the new technologies.

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e-Government Portal
Ministry of State for Administrative Development
Central Agency for Public Mobilization and Statistics (CAPMAS)
Egyptian Geography Network (EGN)
Egypt Air
Ministry of Finance
Egyptian Customs Information System Portal
Ministry of Civil Aviation
Ministry of Trade and Industry

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